Backyard Pod Privacy Policy

Effective Date: May 8th, 2025

Backyard Pod (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you interact with us, including through our website, communications, and services. This policy complies with the Texas Data Privacy and Security Act (TDPSA).

1. INTRODUCTION

This Privacy Policy governs your use of www.backyardpod.com (the “Site”) and all services provided by Backyard Pod, including our SMS messaging service. By accessing or using the Site and opting into SMS communications, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or services.

2. INFORMATION WE COLLECT

We collect personal information you voluntarily provide when you:

  • Fill out forms on our website

  • Register for updates or request information

  • Contact us via phone, email, or SMS

  • Interact with our team for project planning, scheduling, or support

  • Request a quote or use our services

This information may include:

  • Name

  • Email address

  • Mailing address

  • Mobile phone number (for SMS communications)

  • Project details and preferences

  • Communications and correspondence with our team

  • Any other information you choose to provide

We may also collect information automatically (IP address, browser type, device identifiers, cookies, etc.) and from third-party sources such as reservation platforms, but we do not share your personal contact information with these parties.

3. HOW WE USE YOUR INFORMATION

We use your data solely for:

  • Responding to your inquiries and providing customer support

  • Communicating about your project, including updates, scheduling, estimates, and invoices

  • Sending important information relevant to your project

  • Sending promotional offers and updates (with your consent)

  • Improving our products, services, and customer experience

  • Maintaining internal records and complying with legal obligations

Your information is used exclusively to support your project and our direct communications with you. We do not share, sell, rent, or transfer your personal contact information with third parties for marketing or any other purposes1.

4. COMMUNICATIONS & SMS CONSENT

By providing your mobile number, you consent to receive SMS messages from Backyard Pod regarding your project, scheduling, updates, and occasional promotional content. Message frequency varies. Standard message and data rates may apply.

  • Opt-Out: You can opt out of SMS messages at any time by replying “STOP” or “CANCEL” to any message, or by contacting us at 844-476-7637 or info@backyardpod.com. After unsubscribing, you will receive a final SMS confirming your removal, and your number will be removed from our list within 24 hours1.

  • Help: For assistance, reply “HELP” to any message or contact us at 844-476-7637 or info@backyardpod.com. You will receive a text with our phone number, email, and website.

  • Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

  • Non-Sharing Clause: We do not sell, rent, or share collected mobile numbers or SMS opt-in data with third parties for marketing purposes.

5. DATA SECURITY

We protect your data with secure storage measures to prevent unauthorized access. Your information is accessible only to authorized personnel1.

6. YOUR RIGHTS AND CHOICES (TDPSA)

As a Texas resident, you have the right to access, correct, delete, or request a copy of your personal data, and to opt out of certain processing. To exercise these rights, contact us at info@backyardpod.com or 844-476-7637. We will respond within 45 days as required by law.

7. MESSAGES AND DATA RATES

Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

8. CHILDREN’S PRIVACY

We do not knowingly collect or solicit personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. CONTACT US

For questions, assistance, or to exercise your privacy rights, contact:

Backyard Pod
info@backyardpod.com
844-476-7637

Summary of SMS Terms:
By providing your phone number and agreeing to receive texts, you consent to receive recurring messages from Backyard Pod regarding account notifications, customer care, and marketing. Message frequency varies. Message and data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. We do not share, sell, or rent your mobile number or SMS opt-in data with third parties for marketing purposes1.