Backyard Pod Privacy Policy

Effective Date: May 08th, 2025

Backyard Pod (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you interact with us, including through our website, communications, and services. This policy is intended to comply with the Texas Data Privacy and Security Act (TDPSA).

1. INTRODUCTION

This Privacy Policy governs your use of www.backyardpod.com (the “Site”) and all services provided by Backyard Pod. By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or services. This policy may be updated from time to time, and your continued use of our services after changes are posted constitutes acceptance of those changes.

2. INFORMATION WE COLLECT

a. Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

  • Fill out forms on our website

  • Register for updates or request information

  • Contact us via phone, email, or SMS

  • Interact with our team for project planning, scheduling, or support

  • Request a quote or use our services

This information may include:

  • Name

  • Email address

  • Phone number (including mobile numbers for SMS communications)

  • Mailing address

  • Project details and preferences

  • Communications and correspondence with our team

  • Any other information you choose to provide

b. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device identifiers

  • Referring website

  • Pages visited and time spent on our site

  • Cookies and similar tracking technologies

c. Information from Other Sources

We may receive information about you from third-party sources, such as business partners or platforms that refer you to us, but we do not share your personal contact information with these parties.

Data Transfer Policy Statement

We do not transfer your personal data to any external organizations under any circumstances, even with your consent.

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

  • To respond to your inquiries and provide customer support

  • To communicate with you about your project, including updates, scheduling, estimates, and invoices

  • To send you important information relevant to your project

  • To send you promotional offers, updates, and marketing communications (with your consent)

  • To improve our products, services, and customer experience

  • To maintain internal records and comply with legal obligations

We do not share, sell, or rent your personal contact information with third parties for marketing or any other purposes.
Your information is used exclusively to support your project and our direct communications with you.

4. COMMUNICATIONS & SMS CONSENT

By providing your contact information, you consent to receive communications from Backyard Pod via email, phone, and text message (SMS).

a. SMS/Text Messages

By providing your mobile number, you agree to receive SMS messages from us regarding your project, scheduling, and updates. You may also receive occasional promotional messages. Standard message and data rates may apply.

  • To opt out of SMS messages at any time, reply with "STOP" or "END" to any message you receive, or contact us at 844-476-7637.

b. Email

To stop receiving promotional emails, click the "unsubscribe" or "opt-out" link at the bottom of any email, or contact us at 844-476-7637.

Opting out of promotional communications will not affect essential project-related communications unless you specifically request to opt out of all communications.

5. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services. Cookies are small data files stored on your device. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent; however, some features of our website may not function properly without them.

We may use third-party analytics tools (such as Google Analytics) to help us understand how visitors use our website. These tools may collect information sent by your browser as part of a web page request, including your IP address.

6. DATA SECURITY

We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. Your information is stored securely and is accessible only to authorized personnel.

7. DATA RETENTION

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. YOUR RIGHTS AND CHOICES (TDPSA)

As a Texas resident, you have the following rights under the Texas Data Privacy and Security Act:

  • Right to Access: You may request confirmation of whether we process your personal data and access to that data.

  • Right to Correction: You may request correction of inaccurate personal data.

  • Right to Deletion: You may request deletion of your personal data, subject to certain exceptions.

  • Right to Data Portability: You may request a copy of your personal data in a portable and readily usable format, if available.

  • Right to Opt Out: You may opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights, please contact us at info@backyardpod.com or 844-476-7637. We will respond to authenticated requests within 45 days, as required by law.

9. CHILDREN’S PRIVACY

We do not knowingly collect or solicit personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us so we can promptly remove it.

10. LINKS TO OTHER WEBSITES

Our website may contain links to other websites not operated by Backyard Pod. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. INTERNATIONAL USERS

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your information to the United States.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

13. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us at:

Backyard Pod
info@backyardpod.com
844-476-7637

14. SUMMARY

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Backyard Pod, LLC, from 512-400-4265 regarding account notification, customer care, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 512-400-4265 or info@backyardpod.com. Mobile opt-in information is never shared with third parties.

  • We do not share, sell, or rent your personal contact information with third parties.

  • Your information is used only to support your project and our direct communications with you.

  • You can opt out of SMS by replying "STOP" or "END," or by contacting us.

  • You can opt out of promotional emails by clicking the link at the bottom of any message or contacting us.

  • You have specific rights under Texas law regarding your personal data.

This Privacy Policy is designed to comply with the Texas Data Privacy and Security Act and reflects Backyard Pod’s commitment to transparency and consumer privacy for Texas residents.